Whether you manage a fleet of 5 or 50, one truth holds up: if you’re not tracking it, you can’t improve it. And when it comes to keeping your vehicles safe, reliable, and cost-effective, measuring the right fleet maintenance KPIs makes all the difference.
At NFS Auto Repair, we work with businesses across Greater Sudbury to support smarter, more sustainable fleet maintenance strategies. As one of the region’s trusted fleet servicing companies, we don’t just fix what’s broken, we help you understand why it happened, when it needs to be addressed, and how to avoid repeat issues in the future.
So, if you’re exploring ways to improve your fleet tracking, here are five key performance indicators (KPIs) you should be watching, and how we make them easier to manage, step by step.
1. Vehicle Uptime vs. Downtime
Why it matters: Every hour a vehicle is out of service impacts productivity, delays deliveries, and cuts into profits. The longer it’s off the road, the harder it is to stay on schedule.
What to track:
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Days out of service per vehicle
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Frequency of unplanned repairs
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Average turnaround time for repairs
That’s where NFS comes in. We offer priority repair scheduling, detailed downtime logs, and real-time communication—so you always know what’s happening and when your vehicle will be ready. As a result, you can plan ahead and minimize disruptions.
2. Preventive Maintenance (PM) Compliance Rate
Why it matters: Routine maintenance is one of the most effective ways to prevent unexpected issues. However, when regular service gets missed or delayed, the risk of breakdowns and failed inspections increases.
What to track:
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Percentage of vehicles current on PM
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Missed or overdue service appointments
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Frequency of delayed maintenance tasks
That’s why we take a proactive approach. Not only do we help you create custom PM schedules based on your fleet’s needs, but we also send timely reminders to keep you on track. This way, you’re never scrambling at the last minute.
3. Cost Per Vehicle (CPV)
Why it matters: Knowing how much each vehicle is costing you allows for better planning and decision-making. Without this insight, it’s easy to overspend on aging vehicles—or overlook recurring expenses.
What to track:
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Total repair and service costs by month or year
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Breakdown of costs by category (tires, brakes, diagnostics, etc.)
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High-cost outliers across the fleet
At NFS, we make this simple. Our service reports give you a clear, organized view of your cost history—so you can quickly spot trends, compare performance, and decide when it’s time to repair or replace.
4. Repeat Repairs
Why it matters: If the same problem keeps coming back, it’s more than an inconvenience—it could be a sign of a deeper issue or inconsistent service.
What to track:
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Recurring issues on the same vehicle or system
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Repeat repair frequency by provider
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Time and money spent re-addressing previous problems
That’s why we track and flag repeat repairs automatically. In doing so, we help prevent waste, reduce frustration, and ensure that when we fix something, it stays fixed. And if there’s ever a problem, you can count on us to make it right.
5. Safety Inspection Pass Rates
Why it matters: Failing a safety inspection can cause serious delays and open your business up to fines or liability. But with the right preparation, most failures can be avoided.
What to track:
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Pass/fail rate on pre-inspections
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Most common failure points by vehicle type
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Time required to address failed components
That’s why we offer pre-inspection services to identify issues in advance. With proper tracking and prep, you’ll pass the first time more often—saving time, money, and hassle along the way.
Let’s Turn Your Fleet Maintenance KPIs Into Results
You don’t need complex software or a full-time analyst to track the numbers that matter. With the right servicing partner, you get the insight and support to make confident decisions, without the overwhelm.
At NFS Auto Repair, we make it easy. From better tracking tools to fast, reliable service, we’re here to help you reduce downtime, increase efficiency, and keep your fleet ready for whatever the road brings next.
📍 2300 Maley Drive, Garson, ON
📞 705-566-3519
📧 reception@nfsautorepair.ca
Ready to improve your fleet maintenance tracking? Let’s talk about KPIs, custom service plans, and how we can help your operation run smoother, one vehicle at a time.
